SAP ERP and WorkHeld – two software solutions in perfect cooperation. The user-friendly cloud solution WorkHeld can also be individually tailored to your company and your needs! Compatibility and combination of SAP & WorkHeld With…
Using the asset management in WorkHeld, you can attach assets directly to work orders as well as individual work steps, and technicians receive detailed information at the same time. Maintenance and service work on the…
Using the order planning function in WorkHeld you can quickly and easily create projects, assignments and work orders and assign technicians, tools and equipment by drag & drop. Plan your employees and orders conveniently via…
Digitalization has increased the measurability of machine use and operational processes in industrial companies. The use of IoT technologies has made predictive maintenance possible, and a Field Service Management solution (FSM) is used to quantify…
There is no right answer to the question of how to best digitally transform a field service organization. However, with regard to mobility, there are three use cases that have proven to be profitable. These…
The terms maintenance and service are constantly being used in industry. But what is actually the difference? Is there even one? One thing is certain, both terms refer to the maintenance of machines. In short,…
Different digitisation measures compete within a company. Decision makers prefer to approve projects and budgets on a data basis. But how can the Return on Investment (ROI) of a Field Service Management solution be calculated?…
Field Service Management or maintenance management is nothing new. For decades, models have been investigated in order to deploy field service technicians as efficiently as possible. But now there are new possibilities. Driven by the…
As part of the master program Supply Chain Management and together with the Institute for Production Management at Vienna University of Economics and Business (WU), two students developed a framework to measure the advantages of …
In the age of Industry 4.0, many companies have focused on networking machines and automating process flows. The human factor has sometimes receded into the background. But only a holistic approach to digitization will make…
