SAP ERP and WorkHeld – two software solutions in perfect cooperation. The user-friendly cloud solution WorkHeld can also be individually tailored to your company and your needs! Compatibility and combination of SAP & WorkHeld With…
Using the asset management in WorkHeld, you can attach assets directly to work orders as well as individual work steps, and technicians receive detailed information at the same time. Maintenance and service work on the…
Using the order planning function in WorkHeld you can quickly and easily create projects, assignments and work orders and assign technicians, tools and equipment by drag & drop. Plan your employees and orders conveniently via…
Digitalization has increased the measurability of machine use and operational processes in industrial companies. The use of IoT technologies has made predictive maintenance possible, and a Field Service Management solution (FSM) is used to quantify…
There is no right answer to the question of how to best digitally transform a field service organization. However, with regard to mobility, there are three use cases that have proven to be profitable. These…
The terms maintenance and service are constantly being used in industry. But what is actually the difference? Is there even one? One thing is certain, both terms refer to the maintenance of machines. In short,…
Different digitisation measures compete within a company. Decision makers prefer to approve projects and budgets on a data basis. But how can the Return on Investment (ROI) of a Field Service Management solution be calculated?…
Field Service Management or maintenance management is nothing new. For decades, models have been investigated in order to deploy field service technicians as efficiently as possible. But now there are new possibilities. Driven by the…
According to Gartner, by 2020, 25% of service organizations will be supported by virtual assistants [1]. The proportion of voice assistants will grow exponentially in the coming years. It remains to be seen how well…
An environment of increasing uncertainty, due to factors such as networking, globalisation and digitisation, is reflected in the increasing complexity of projects. These changes in the environment demand changes in (project) management. The future working…
